Frequently Asked Questions

Q. Do I really need a website?

A. Yes! If your business isn’t online you’re missing out on a huge market, regardless of your industry!

Q. Does ZOO design personal websites or only business sites?

A. Our Ontario website design and development team would be happy to build a personal website for you or your family.

Q. How long does it take for a website design to be completed?

A. The timescale of a website design project is generally dictated by the client. Our Ontario website design team can cater to your schedule and will endeavour to meet your deadlines. To be entirely truthful, the most common delay that our website designers face is waiting for the client to provide content (text or images).

Q. Do I need to buy a domain name and hosting?

A. No. Our Ontario web development team can take care of the details for you. If you already have a web domain purchased and hosting set up we will require you to provide us with the File Transfer Protocol (FTP) information prior to proceeding.

Q. What is FTP?

A. File Transfer Protocol is a method of transferring files (in this case, web pages) from your local PC to your web server. When a hosting package is purchased you are provided with FTP details which consist of the host name, user ID, and password. If you purchase hosting through ZOO Media Group, we will provide you with these details once your website design is complete and payment has been received.

Q. What do I get when I hire ZOO to design and develop a website for my company?

A. All of ZOO’s website designs are created and conceived based on client requirements. We don’t work with ready-made templates; rather we build all of our websites from scratch. Our Canadian website designers and developers strive to provide each and every ZOO client with the best possible value for their money. Granted, you may find a cheaper offer out there, but it is unlikely that the quality of these sites will be as good as one produced by ZOO. Website design clients receive the following services as part of a website design package:

* custom website design

* domain name registration and web hosting

* ethical coding

* search engine optimized content

* search engine optimized graphics

* free, friendly advice

Q. Do you use stock photography?

A. This really depends on the client’s budget and requirements. ZOO can do a custom photo shoot and use these images on your website, or if you prefer, we can incorporate stock images into the web design.

Q. Do you only offer Canadian website design?

A. No, eh. We also provide services to our neighbours south of the border, offering a full range of American website design and development services.

Our website design services include: