Website Issues and How to Fix Them

Updated June 17, 2024

Part 1: Website Issues

As the internet has become an essential tool for communication, business transactions, and access to information, the importance of websites has significantly increased.

Websites are the primary interface between businesses and their customers, providing information and services. However, websites can experience a wide range of design and technical issues that can impact their functionality, accessibility, and user experience. These issues, if left unresolved, can have a detrimental effect on a company’s online presence, search engine rankings (SEO) and ultimately impact their bottom line.

In this article, we will explore the historical background, key figures, the impact of website issues and how to fix them to improve overall website performance and rankings on search engines.

Historical Background of Website Issues

Website issues can be traced back to the early days of the internet, when websites were simple and static. The first websites were primarily made up of basic HTML pages and did not have complex functionality. As the internet grew in popularity, the demand for more dynamic and interactive websites increased, leading to the development of content management systems (CMS) and e-commerce platforms. With these advancements came a new set of challenges, websites became more complex and susceptible to technical issues. Some of the common website issues include broken links, slow page loading speeds, security vulnerabilities, and compatibility problems with different web browsers and devices.

Key Figures in Website Development

Several key figures have played a significant role in the development of websites and the field of fixing website issues. Tim Berners-Lee, often credited as the inventor of the World Wide Web, played a crucial role in the early development of websites. His work laid the foundation for the creation of the first web browser and server, which paved the way for the internet as we know it today.

Additionally, individuals like Matt Mullenweg, the co-founder of WordPress, have made significant contributions to the field of website development by creating a user-friendly platform for building and managing websites.

The Impact of Website Issues and How to Fix them

The impact of website design and development issues can be substantial, affecting businesses of all sizes and industries and hurting their search engine rankings.  Here’s a list of issues and how to fix them.

Slow Website Speed

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Poor website performance, such as slow loading speed, can lead to lost sales, decreased search engine rankings, and a damaged reputation. According to Google, site speed is an essential ranking factor, and websites that load quickly are more likely to appear higher in search results (Google, 2021).

In addition, a study conducted by Akamai, a leading content delivery network, found that 47% of consumers expect a web page to load in 2 seconds or less, and 40% of people will abandon a website if it takes more than 3 seconds to load.

Issues such as large image file sizes, excessive plugins, or insufficient server resources can all contribute to a slow website. To address this, website owners or their web design and development agency team should regularly monitor their site speed using tools like Google PageSpeed Insights and address any issues identified to improve loading times and enhance SEO performance.

In today’s fast-paced world, users expect websites to load quickly and efficiently. If a website takes too long to load, visitors are likely to become frustrated and leave the site.

High Bounce Rate

When it comes to website user experience, bounce rate is an important metric to consider. Bounce rate refers to the percentage of visitors who leave a website after only viewing one page. A high bounce rate can be detrimental to a website’s success as it indicates that visitors are not engaging with the web design and website content and are not exploring further. Having a slow website is another cause of high bounce rate, if its too slow to load, people will simply leave the site.

Web Design Layout

One of the main causes of a high bounce rate on a website is poor user experience. Having a well designed website that is easy to navigate and is uncluttered will ensure visitors will stay on the site and explore further. According to a study conducted by the Stanford Web Credibility Research, 75% of consumers admit to making judgements about a company’s credibility and brand presence based on their website’s design. If a website is not visually appealing or lacks intuitive navigation, visitors are likely to bounce.

Bad Content

Irrelevant or badly written low-quality content can also contribute to a high bounce rate.  Users visit websites with specific intentions, and if the content does not meet their expectations, they are likely to leave the site. This could include misleading headlines, irrelevant information, or lack of depth in the content. According to a survey by Adobe, 38% of people will stop engaging with a website if the content or layout is unattractive.

Additionally, poor-quality content, such as short or duplicated content, can also harm a website’s SEO performance. Creating unique, relevant, engaging and high-quality content, optimizing metadata, and using relevant keywords can help improve a website’s SEO and drive organic traffic.

Poor Metadata

Metadata, including title tags and meta descriptions, plays a crucial role in SEO. Inaccurate, duplicated, or missing metadata can impact a website’s visibility in search results. Not sure what this even means, contact ZOO Media Group today and we can assist you with fixing your metadata and all website design or functionality issues!

Mobile Compatibility

With the increasing use of mobile devices, having a mobile-friendly website is essential for user experience and for search engine optimization. Google uses mobile-first indexing, meaning that it primarily uses the mobile version of a site for ranking and indexing (Google, 2021).

Websites that are not optimized for mobile devices may experience lower rankings in search results, affecting their visibility and organic traffic.

Responsive design and mobile optimization techniques can help ensure that a website is compatible with various devices and screen sizes, improving its SEO performance.

Broken Links and Redirects

Broken links and redirects website issues can have a detrimental impact on a website’s user experience and SEO. Broken links can harm user experience and signal to search engines that a website may not be well-maintained, leading to lower rankings.

Similarly, improper or excessive redirects can confuse search engine crawlers and negatively affect a website’s SEO performance. Regularly checking for broken links and ensuring proper redirects are in place can help maintain a healthy website and improve SEO rankings.

Website is Not Accessible for People with Disabilities

If your website is not AODA (Accessibility for Ontarians with Disabilities Act) compliant, then you need to have this fixed especially for public sector and businesses with 50+ employees, or face steep fines of up to $50,000/day for individuals, and up to $100,000/day for corporations. Accessibility compliance ensures a more inclusive online experience for all website users. Follow these steps or contact a web development agency to look after this for you.

Website VulnerabilityWebsite Issues and How to Fix them - Website Vulnerability

Additionally, security breaches and data leaks resulting from website issues can have severe legal and financial implications for businesses. The ability to identify and fix website issues in a timely manner is crucial for maintaining a positive online presence and ensuring user satisfaction.

Staying up to date on software and plugin updates, checking the site monthly and hosting the site on a secured server is an integral part of maintaining a website and should be done monthly.

Annoying Ads

Furthermore, an overwhelming number of advertisements or pop-ups on a website, such as on various food blog sites and news media websites, can also lead to a high bounce rate. If a website bombards visitors with ads, videos or pop-ups, it can be off-putting and disruptive to the user experience. Users may choose to leave the site rather than dealing with the unwanted distractions.

In today’s competitive online landscape, it is important for businesses and website owners to prioritize user experience and ensure that their websites are well designed, visually appealing, easy to navigate, and provide high-quality, relevant content.

Influential Individuals in Website Issue Resolution

Some of the most influential individuals in website issue resolution are web developers, IT professionals, and cybersecurity experts. These individuals are responsible for creating, maintaining, and securing websites, as well as troubleshooting and resolving technical issues.

Web developers, in particular, play a crucial role in identifying and fixing website issues by writing clean and efficient code, optimizing site performance, and implementing security measures. Additionally, IT professionals and cybersecurity experts are instrumental in addressing more complex issues like server maintenance, data breaches, and malware attacks.

Part 2: Perspectives on Website Issues and How to Fix them

Article abut Website Issues and How To Fix Them

The Perspective of Businesses

From a business perspective, websites are an essential tool for reaching customers, promoting products or services, and conducting e-commerce transactions. When website issues arise, businesses are faced with the challenge of maintaining their online presence and addressing customer concerns or their business will be impacted. Small businesses, in particular, may lack the necessary resources and expertise to resolve complex website issues, putting them at a disadvantage compared to larger competitors. In this context, addressing website design and functionality issues effectively is essential for maintaining a competitive edge and establishing trust with customers.

The Perspective of Consumers

Consumers rely on websites for information, shopping, entertainment, and social interactions. When a website experiences technical issues, consumers are quick to lose patience and seek alternative solutions. A survey conducted by the Aberdeen Group found that a one-second delay in page load time can result in a 7% reduction in conversions.

Additionally, security breaches and data leaks can undermine consumers’ trust in a company and lead to a loss of business.

From the consumer perspective, it is imperative that businesses address website design and functionality issues promptly and transparently to ensure a positive user experience.

The Perspective of Web Developers and IT Professionals

Web developers and IT professionals play a vital role in addressing website issues and ensuring the smooth operation of websites. They are responsible for monitoring website performance, identifying technical issues, and implementing solutions to improve site functionality and security. However, these professionals face the constant challenge of staying up to date with evolving web standards, technologies, and security threats. The rapid evolution of the internet and digital technologies requires continuous learning and adaptation to effectively address website issues and provide a seamless user experience.  Its crucial to source a web developer that has the skills, proven experience and great client reviews so you can feel confident they can fix and improve the website usability.

Part 3: Future Developments in Website Issue Resolution

The future of website issue resolution is likely to be shaped by advancements in technology, changes in consumer behavior, and evolving cyber threats. As businesses continue to rely on websites for their operations, the demand for efficient and effective website issue resolution will only grow. Additionally, the increasing adoption of mobile devices and the internet of things (IoT) will present new challenges and opportunities for website development and maintenance. Some key developments to consider include the following:

1. Artificial Intelligence and Automation: The integration of artificial intelligence (AI) and automation technologies can streamline website issue resolution by identifying and addressing technical issues in real-time. AI-powered chatbots, for example, can provide immediate assistance to users experiencing website problems, reducing the burden on support teams and improving customer satisfaction.

2. Enhanced Security Measures: As cyber threats become more sophisticated, website issue resolution will prioritize the implementation of advanced security measures. This may include the integration of blockchain technology for secure transactions, advanced authentication mechanisms, and real-time threat monitoring systems.

3. Responsive Design and Performance Optimization: With the increasing diversity of devices and screen sizes, website issue resolution will need to focus on responsive website design and performance optimization. Websites must adapt to different platforms and deliver consistent user experiences, regardless of the device being used.

4. Continuous Professional Development: Web developers, IT professionals, and cybersecurity experts will need to prioritize continuous professional development to stay abreast of the latest web technologies, best practices, and security threats. This will require ongoing training and education, as well as collaboration with industry peers to share knowledge and insights.


In conclusion, web design and development issues can have a significant impact on businesses, consumers, and search engine optimization. Addressing issues such as bad design layout, slow website speed, mobile compatibility, broken links and redirects, and poor metadata and content is essential for improving a website’s SEO performance. Timely and effective resolution of these issues is essential for ensuring a positive user experience, maintaining trust, and staying ahead of the competition.

By addressing these issues and following best practices, website owners can enhance their website’s visibility in search engine results, drive organic traffic, and ultimately improve their online presence and performance.

For businesses looking to enhance their online presence and fix any website issues, ZOO Media Group, a London, Ontario web design and development agency, provides expert advice and support either by designing and developing new custom websites and ecommerce stores or through their website renovation and repair services.

If your business website is experiencing any of the above listed issues, our team of professional developers and software engineers at ZOO Media Group are equipped with the skills and knowledge to guide you through the process.

Contact ZOO Media Group today to ensure your website is well-designed for a great user experience and undergoes a dynamic evolution, aligning with the ever-changing technology and demands of your business and audience. Let’s us be your guide and elevate your online presence together!